SOLDO GUIDES

Smarter business spending starts here

Everything you need to know about managing spend within your business

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Frequently asked questions

Does Soldo suit big or small businesses better?

We designed Soldo with infinite scale in mind and it works brilliantly for clients of all shapes and sizes, from one-man bands to large corporates.

Can I use Soldo card without the mobile app?

Yes you can, but you’ll not be getting the full advantages of Soldo! Both plastic and virtual cards can be used without the Soldo mobile app. The mobile app’s unique features include:​

  • The ability to upload your receipts as soon as you complete the purchase​
  • The possibility to track expenses in real time ​

We recommend that you download the mobile app in order to get the full Soldo experience along with the real-time notifications on App Store for iOS and Google Play Store for Android.​

Are there limits on card purchases and cash machine withdrawals?

Yes, but only as an extra measure to safeguard your funds. We tailor these limits to your own unique profile, to make sure they never prevent your team from buying what they need. You can see our baseline limits for each card below:

Maximum value for one purchase

  • Per transaction: £10,000
  • Per day: £20,000
  • Per calendar month: £75,000

Maximum no. of purchases

  • Per transaction: N/A
  • Per day: 100
  • Per calendar month: 3,000

Maximum cash machine withdrawal

  • Per transaction: £200
  • Per day: £1,500
  • Per calendar month: £5,000

Maximum no. of cash machine withdrawals

  • Per transaction: N/A
  • Per day: 8
  • Per calendar month: 25
Are there limits or other fees?

You can discover all Soldo fees here and standard limits here.

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The financial services provided to customers resident in or with registered office in an EEA country are provided by Soldo Financial Services Ireland DAC, a company incorporated in Ireland with company number 610705, and registered office at 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.  Soldo Financial Services Ireland DAC is regulated by the Central Bank of Ireland. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ireland DAC pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ireland DAC complies with all applicable data protection and privacy legislation in force from time to time in Ireland, including the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Acts 1988 - 2018. All communications related to financial services provided by Soldo Financial Services Ireland DAC shall be sent to Soldo Financial Services Ireland DAC, 33 Sir John Rogerson’s Quay, Dublin 2, Ireland.

The financial services provided to customers resident in or with registered office in the UK are provided by Soldo Financial Services Ltd., a company incorporated in the UK with company number 09495650, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom, authorised as an Electronic Money Institution by the Financial Conduct Authority (firm registration number 900459). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ltd pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ltd. (data protection number: ZA147304) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All communications related to financial services provided by Soldo Financial Services Ltd shall be sent to Soldo Financial Services Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.

The software services provided to customers resident in or with registered office in Italy are provided by Soldo Italia Srl, a company incorporated in Italy with company number 11864540965 at the Registry of companies of Milano, Monza, Brianza, Lodi, VAT: IT11864540965, and registered office at Via degli Olivetani 10/12, 20123 Milano (Italy). Soldo Italia Srl complies with all applicable data protection and privacy legislation in force from time to time in Italy including the General Data Protection Regulation ((EU) 2016/679). All communications related to the software and related services shall be sent to Soldo Italia Srl, Via degli Olivetani 10/12, 20123 Milano (Italy).

The software services provided to customers resident in or with registered office in an EEA country or in the UK and the website in all languages and for all markets are provided by Soldo Software Ltd., a company incorporated in the UK with company number 09233754 and VAT: GB204213566, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom. Soldo Software Ltd. (data protection number: ZA 092035) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All communications related to the website, the software and related services shall be sent to Soldo Software Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.