Security, quality, and safety: our commitment

At Soldo, we take security seriously. We use a ‘security by design’ approach, following international standards, security best practices, and continuously working to deliver secure products.

Application security

3D Secure

Advanced 3D Secure (3DS) is a supplementary authentication measure that safeguards online transactions for enhanced fraud protection.

Strong Customer Authentication

We employ Secure Customer Authentication (SCA) for multi-factor authentication, increasing the security of electronic payments.

Expenditure filter and lock

Our platform provides enhanced protection against unauthorised spending by defining who spends what where and locking cards if misplaced.

Continuous security assessments

At Soldo, we test our products with more than 10 security assessments throughout the year. This improves security in a continuous, never-ending process.
We also work with skilled security researchers worldwide to identify and eradicate potential vulnerabilities.

Financial authorities and compliance

Soldo Financial Services are entities regulated by authorities both in the UK, by the Financial Conduct Authority (FCA), and in the EU, by the Central Bank of Ireland.
We also comply with the Payment Services Directive 2 (PSD2) provided by the European Banking Authority (EBA).

Financial Conduct Authority

The Financial Conduct Authority is the conduct regulator for around 51,000 financial services firms and financial markets in the UK. 

Central Bank of Ireland

The CBI is responsible for central banking and financial regulation in Ireland. It forms part of the European System of Central Banks.

European Banking Authority

EBA is an independent EU Authority which works to ensure effective regulation and supervision across the European banking sector.

Certifications

To maintain a high degree of protection, Soldo recognises the importance of being continuously audited according to the most rigorous standards available. As such, Soldo is compliant with:

PCI DSS Level 1

Soldo is accredited as a Level 1 Service Provider by the PCI Council, complying with the highest data security standards.

ISO 27001

ISO/IEC 27001 certification shows our information security management system complies with the international standard.

ISO 9001

The ISO 9001 certification means the Soldo quality management system complies with international standards.

Quality and Information Security policy

To implement our mission statement, we have developed and maintain an integrated quality and information security management system in accordance with ISO 9001 (Soldo Technology Division) and ISO standards 27001.

As part of our policy for quality and information security, Soldo is committed to:

  • Understanding the client’s needs.
  • Respecting the contractual commitments in terms of time and method of delivery of the service.
  • Guaranteeing excellence and professionalism in the provision of services and in the management of customer relations.
  • Guaranteeing the confidentiality, integrity, and availability of the information managed in the various orders.
  • Proactively protecting information assets.
  • Assessing the risk related to the processing of information and processes and try to minimise it.
  • Seeking to continuously improve processes for quality and safety management.
  • Always using adequate resources and technologies that guarantee the expected result.
  • Guarantee full compliance with the regulations in force.
  • Preserving the company’s image as a reliable partner.
  • Spreading the culture of quality and safety among its collaborators, increasing the level of sensitivity and competence.