Are you logging into the real Soldo website?

Scammers are becoming cleverer in their methods of gaining access to your information – and one of the many ways to do this is through fraudulent websites.

Therefore, having the tools to recognise a fake website is very important. In some cases, inaccurate logos and misaligned typefaces might scream ‘not real’. But the warning signs might surface only after you’ve attempted to log in, and it may be too late by then.

Below you’ll find some tips on how to detect a fraudulent website.

Check the website’s URL and domain name

This is the first key step if you:

  • Used a search engine
  • Received an e-mail that prompts you to click on a link
  • Received an unusual text message (SMS) or an unexpected phone call

The login website should always be https://manage.soldo.com.

You should also look out for websites labeled as ‘ads’ on search engines – scammers can easily create these, and they are more likely to be fake.

Clicking the top links that are not listed as ‘ads’ can help you stay away from fraudulent websites.

Pay attention to HTTP

While visiting pages that ask for personal information, make sure you’re using a https:// or a secure server internet connection.

If a website that looks like Soldo asks for your details or login credentials without directing you to a https:// connection, then it is not Soldo. You should leave the website immediately.

Verify that the entire website works as expected

Fake websites can create a convincing-looking page, but they rarely operate like a legitimate website.
Take a moment to scan the site: the presence of too many misspellings and incorrect grammar, as well as dead-end connections, could indicate that the website isn’t real.

Soldo uses a strong customer authentication process to access https://manage.soldo.com, protecting your account and personal information from fraudulent access.
During the authentication process, you will always receive a request on your mobile to confirm your identity and conclude the login.

If you receive a notification that asks you to verify your identity, but you have not started the login, this means someone else is pretending to be you. If this happens, please contact us as soon as possible here or by chatting with an operator.

Act immediately if you think you’ve been compromised

If you believe your Soldo account has been compromised or you’ve been defrauded, sign out of all devices and reset your password as soon as possible. Once you’ve done that, please contact us.

Different methods, same threat

Scammers will try different things to get you to open these links. They’re creative and will persuade you to click on links and disclose your personal information. To avoid this, please pay attention to:

Clone fraudulent
website

Fake texts asking you
to validate something

Phishing emails convincing
you to click a link