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Infographic

Blurred Expense Lines: The confidence gap in company spending

Are expense policies giving employees clarity or leaving them second-guessing every claim?

55% of employees

employees hesitate before submitting a claim

2 in 5 employees

buy things for work but never claim the money back

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Frequently asked questions

Everything you need to know about blurred lines

What is an expense policy and why is it important?

An expense policy defines how employees spend company money. It provides structure, reduces risk and supports financial oversight.

What should be included in an effective expense policy?

Include clear spend limits, approved categories, required documentation and a process for reviewing and reimbursing spend.

How does Soldo help enforce expense policies?

How does Soldo help enforce expense policies? Soldo applies controls before spending happens. You can define rules, monitor usage in real time and reduce manual intervention.

Can policies be customised by department or individual?

Yes. You can create specific rules by team, role or location, giving flexibility where needed without losing control.

What happens when employees go outside policy?

The policy should outline actions clearly. Soldo helps reduce breaches by flagging or blocking non-compliant transactions at the point of spend.

How do digital tools support expense policy management?

They streamline approvals, reduce errors and give instant visibility. With Soldo, spend data is always up to date and easy to audit.

Who should be included in the policy scope?

Anyone who spends company money should be covered. This includes employees, contractors and third-party partners.

How often should an expense policy be reviewed?

How often should an expense policy be reviewed? Review policies annually or when there are changes to your business structure, spending behaviours or compliance requirements.

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The financial services provided to customers resident in or with registered office in the UK are provided by Soldo Financial Services Ltd., a company incorporated in the UK with company number 09495650, whose registered office is 119 Marylebone Road, London, NW15PU, United Kingdom, authorised as an Electronic Money Institution by the Financial Conduct Authority (firm registration number 900459). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card is issued by Soldo Financial Services Ltd pursuant to a licence issued by Mastercard International Inc. Soldo Financial Services Ltd. (data protection number: ZA147304) complies with all applicable data protection and privacy legislation in force from time to time in the UK and the EU including the General Data Protection Regulation ((EU) 2016/679) and the Data Protection Act 2018. All communications related to financial services provided by Soldo Financial Services Ltd shall be sent to Soldo Financial Services Ltd., 119 Marylebone Road, London, NW15PU, United Kingdom.